Deela • Privacy

Privacy Policy

This page explains how Deela Team collects, uses, shares, and protects information when you use Deela.

Effective Date 2026-01-25
Contact trinhthivin7812@outlook.com
Entity Deela Team
Age Requirement 17+

Quick Summary

Deela creates AI-generated images from your text descriptions of story characters. We collect account and support info you provide, and device/usage/crash data automatically. Location is collected only if you allow it.

We do not sell your personal information. We do not perform face recognition or biometric identification.

1. Summary

This Privacy Policy explains how Deela Team ("we", "us", or "our") collects, uses, discloses, and protects information when you use the Deela mobile application and related services (the "Services").

Deela is intended for users aged 17 and older. If you are under 17, do not use Deela.

2. Information We Collect

We collect information in three main ways: (A) information you provide, (B) information we collect automatically, and (C) information from permissions you choose to enable.

2.1 Information You Provide

  • Account information: name, username, email address
  • Customer support: content you send when you contact support

2.2 Information Collected Automatically

  • Device information: device model, OS version, language, time zone, device identifiers where available
  • Usage statistics: interactions, feature usage, in-app events, performance data
  • Crash logs and diagnostics: crash reports and error logs

2.3 Location Information (Only With Your Permission)

  • Precise location and/or approximate location when you enable permission

You can turn off location permissions at any time in your device settings.

2.4 Cookies, Web Beacons, and Similar Technologies

If any part of the Services is accessed through a web view or web-based page, we (and/or our service providers) may use cookies and similar technologies (which may include web beacons) for login, preferences, performance, and security.

3. Photos, Face Data, and Biometric Information

Deela may allow you to upload or select photos/images to generate content.

  • We do not perform face recognition.
  • We do not create or store biometric templates (such as faceprints) or use biometric identification.
  • Images used for generation are processed one-time and then deleted from our servers after generation is complete, unless required to fulfill your request or required by law.
  • By default, generated images are stored locally on your device.
  • We do not use your photos/images for training for marketing purposes or for advertising targeting.

Note: Device, OS, caching, and backup settings may affect how local files are stored or backed up.

4. How We Use Information

  • Provide and maintain the Services (including account, login, and AI image generation)
  • Personalize your experience (remember preferences)
  • Improve and develop the Services (analytics, performance, debugging)
  • Security and fraud prevention
  • Customer support
  • Legal compliance and enforcement

We do not sell your personal information.

6. How We Share Information

We share information only on a minimum-necessary basis:

  • Service providers (processors) that help us operate the Services (hosting, analytics, crash reporting, support)
  • With your consent or direction
  • For legal reasons (compliance, enforcement, protection of rights and safety)
  • Business transfers (merger, acquisition, financing, reorganization, or sale of assets), subject to safeguards

7. International Data Transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8. Data Security

  • Encryption in transit and (where appropriate) at rest
  • Access controls and least-privilege policies
  • Regular security reviews/audits
  • Backups and resiliency measures

No method of transmission or storage is 100% secure.

9. Data Retention

  • Account information: retained for the duration of your account
  • After account deletion: delete or anonymize within 30 days, unless required by law or for dispute resolution
  • Usage statistics: up to 12 months
  • Support communications: up to 6 months

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object, and withdraw consent.

To exercise rights, email us at trinhthivin7812@outlook.com. We aim to respond within 5 business days.

11. Children’s Privacy (17+)

Deela is not intended for children under 17. We do not knowingly collect personal information from children under 17. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

12. Third-Party Services

The Services may include links or integrations with third-party services. Their privacy practices are governed by their own policies, not this one.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by law.

14. Contact Us

Deela Team

Email: trinhthivin7812@outlook.com